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Customer Service Administrator

Music makes life better, and Linn have been making the world’s best music systems for over 45 years. We are a global Scottish luxury brand, from our legendary turntables to our industry-leading network music players, everything’s designed, made and signed with pride in our custom-built facility just outside Glasgow.

At Linn, everyone makes a difference, so we’re committed to recruiting the best talent around. We’ve found that once people join Linn, they stick around. That’s because we’re passionate about developing our people and providing opportunities for everyone to learn and grow.

Due to continued success, a vacancy has arisen for a Customer Service Administrator to join our busy, hard-working Sales Administration team. This is an exciting opportunity to let your personality shine through and learn and develop new skills.

Responsibilities:

  • Customer service and admin for all aspects of the Linn Products returns process
  • Point of contact for returns
  • Raise, maintain, and close our Return Service Notes (RSNs)
  • Manage invoicing and credits
  • Part number creation, maintenance, and pricing

Essential Skills and Experience:

  • Customer service and admin experience
  • Ability to prioritise and use initiative, as multiple parties or tasks may require attention at any given time
  • Confidence to professionally and effectively deal with retailer complaints and queries

Desirable Skills and Experience:

  • An interest in technology or hifi
  • Desire to learn and develop

In Return:

As well as a competitive salary and opportunities for career progression we also offer some fantastic benefits such as:

  • Flexible and home working
  • 32 days annual holidays
  • Holiday purchase scheme
  • Company pension
  • Life Assurance
  • Online GP
  • Health Assured Employee Assistance Programme
  • Professional development opportunities
  • Health Working Lives awarded employer
  • Health Living awarded canteen
  • Onsite gym and sauna
  • Online exercise classes
  • Cycle to Work scheme
  • Generous staff discount
  • Perkbox freebies and discounts

If you are interested in applying for this role then please email us at recruitment@linn.co.uk telling us why you want to work for Linn, along with your CV and salary expectations.

39.0481 -77.4728