Pre & Post-Sales Support – Custom Install

We are seeking a Sales Support Technician to work in our new channel team focussing on the custom install market, based at our Eaglesham office just outside Glasgow. Core working hours will be 37.5 hours per week, Monday to Friday between the hours of 08:30 to 16:30 hrs whilst the role is contracted for UK office hours some flexibility is required in responding to emails outside of these times.

The areas of responsibility and attributes of this role are as follows: -

Duties Will Include

• Provision of technical support to queries and conversations during sales process
• Help with pipeline reviews in order to demonstrate how a Linn solution could replace alternatives (upsell opportunities)
• Provide support for key accounts during installations and control integrations including Crestron and Control 4
• Troubleshooting where installs are problematic (on and off-site) for both software and hardware issues on performance and control
• Work closely with product and software design teams and marketing to understand implications of any new products / initiatives and support the development of the launch plan
• Provide system architecture advice and design assistance for complicated applications being delivered by our chosen key partners
• Provide support to aid the development and delivery of CI specific training module – as part of Core Training Programme
• Support industry events where technical knowledge is needed – could include delivery of Cedia training events to promote Linn offering

The successful candidate will

• Have experience in software creation and debug techniques
• Be commercially aware and sales orientated
• Be an effective external and internal communicator
• Have knowledge of consumer product integration
• Have experience of using consumer control systems
• Have knowledge/experience of home automation installations

Desirable

• Be proficient in all Microsoft Office Packages
• Have a flexible approach
• Be highly organised and able to prioritise activities

Please send your CV and covering letter to recruitment@linn.co.uk or call 0141 303 5072 for more information.

German Brand Ambassador

Linn design and manufacture the best music systems in the world. We are seeking a German speaking Brand Ambassador to join our growing team organising events and brand partnerships worldwide. Based in our Glasgow headquarters this exciting role is perfect for music lovers who enjoy sharing their passion and building relationships with customers and high quality brands.

Mission

Represent the brand and help Linn retailers to better leverage their existing database and recruit new leads by running events and building partnerships.

General Role

• Organise and host events assisting with pre-event marketing and post event follow up
• Identify and establish local brand partnerships to access their customer databases
• Provide local marketing support for un-hosted events
• Develop and maintain event materials in line with the Linn Events platform
• Liaise with the wider sales team to ensure there is a good return on investment from events

Key Responsibilities

• Overseeing the smooth running of a hosted event from concept to completion
• Ensure all Linn events meet the agreed guidelines
• Assist in the development of the Linn Events platform

Key Qualities

• Fluent in both English and German
• An organised self-starter with presence and gravitas
• Presentable, polished, well-spoken and able to hold the attention of and entertain an audience of 10 to 100 people
• Consultative, not hard sell approach
• Exudes passion for music and can enthuse about Linn
• Displays a restlessness to understand more about a retailer’s local market
• Passionate about delivering first class customer service
• Knowledge of other luxury brands
• Technically minded and able to deliver information in an easy to understand manner
• Excellent project management and budgeting skills
• Happy to travel worldwide on a regular basis

Desirable

• Degree educated in a music/events/marketing discipline
• A full, clean and current driving license

Reporting

• Brand Ambassador Team Leader

Please send your CV and covering letter to recruitment@linn.co.uk or call 0141 303 5072 for more information.

Electronics Design Engineer

We are seeking an experienced Electronics Design Engineer to join our busy design team in Eaglesham near Glasgow.

Working as a part of a multidisciplinary R&D team you will be responsible for the design and development of world class audio products.

You should have a passion for audio, a flair for innovative design, and the desire to push the boundaries of audio performance.

Ideally you will have a good working knowledge of some or all of the following:

• Analog circuit design
• Modern embedded processor system design
• FPGA system design in VHDL
• A-D and D-A conversion
• DSP techniques and algorithms
• Switched-mode power supply design
• Design for EMC and safety compliance
• PCB layout

You should have solid skills in:

• Problem solving
• Researching and applying new technologies
• Cross-discipline teamwork
• Written and verbal communication

Experience of the following tools would also be advantageous:

• Altium Designer
• Xilinx FPGA design tools
• Matlab

To apply for this role please send your CV along with a covering letter detailing your experience to recruitment@linn.co.uk as soon as possible.