We are always interested to hear from quality people at all levels across a variety of disciplines. If you relish a challenge, thrive under pressure and are committed to pursuing a career in Scotland, then we want to hear from you.

Vacancies
Technician Support Engineer

Main Objectives:

• Provide product and system based electronic product level 1, level 2 & level 3 support to our worldwide distribution network
• Work with relevant departments on reported product and installation difficulties to identify, resolve and document product issues

Responsibilities:

• Respond to all enquiries received by phone or e-mail within agreed response time with aim of reducing the amount of customer returns, queries and complaints.
• Analyse, debug and resolve hardware and software issues using “hands on” and “hands off” problem solving methods.
• Provide system design assistance to distributors and retailers
• Participate in test and operation of pre-launch products and support their introduction to the market.
• Feedback product information to Engineering Department using established process
• Develop own knowledge of product range, current and new technologies and their integration with Linn products.

Knowledge/Experience:

• Minimum of HND in Electronic Test & Debug plus 2 years recent work experience within the small signal electronic sector.
• Knowledge and experience in working with Computer TCP/IP Networking and RS232 control systems.
• Able to demonstrate good written and verbal communication skills developed in customer facing role.
• Able to work in a team based environment and take responsibilities in key job areas.

Please e-mail your CV to recruitment@linn.co.uk.

Alternatively you can apply in writing to the following address:

The Recruitment team
Linn Products Limited
Glasgow Road
Waterfoot
Glasgow
Scotland
G76 0EQ